Data Privacy Policy

Welcome to Digibuzz CRMS (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website (digibuzzcrms.io) and services (“Services”). By using our website and services, you consent to the practices outlined in this policy. If you do not agree, please discontinue the use of our services immediately.

2. Information We Collect

We collect two types of information:

A. Personally Identifiable Information (PII):
This includes information that identifies you personally, such as:

• Full Name

• Email Address

• Phone Number

• Business Name

• Billing Address

• Payment Details (processed securely via third-party payment providers)

• Any other details voluntarily provided through contact forms, demos, or customer support.

B. Non-Personally Identifiable Information (Non-PII):
This includes technical and usage data collected automatically when you interact with our services, such as:

• IP Address

• Browser Type

• Device Information

• Website Usage Data (pages visited, session duration, etc.)

• Referral Sources

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our CRM and automation services

• To communicate important updates, promotions, and account-related notifications

• To process transactions securely

• To analyze user behavior and enhance user experience

• To provide customer support

• To prevent fraud, enhance security, and comply with legal obligations

We DO NOT sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience. These include:

• Essential Cookies: Required for core website functionality

• Analytics Cookies: Help us analyze traffic and improve services

• Marketing Cookies: Used to personalize advertising

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

5. Data Sharing and Third-Party Services

We may share data with third-party service providers who assist us in delivering our services, including:

• Payment Processors (e.g., Stripe, PayPal) to process transactions securely

• Marketing and Email Platforms (e.g., Mailchimp, ActiveCampaign) to send communications

• Analytics Providers (e.g., Google Analytics) to improve our platform

• Support Tools (e.g., Intercom, Zendesk) for customer support

All third-party providers are required to adhere to strict data security measures.

6. Data Security

We implement industry-standard security measures to safeguard your data, including:

• SSL Encryption for secure data transmission

• Restricted Access to sensitive data

• Regular Security Audits and monitoring

• Multi-Factor Authentication (MFA) for account protection

Despite our best efforts, no online platform can guarantee 100% security. If we detect a breach, we will notify affected users promptly.

7. Your Rights and Choices

You have the following rights regarding your personal data:

• Access Your Data: Request a copy of the information we have about you.

• Correct Your Data: Update or correct inaccurate details.

• Delete Your Data: Request data deletion, subject to legal and operational obligations.

• Opt-Out of Marketing: Unsubscribe from marketing emails anytime.

• Restrict Data Processing: Limit how your data is processed under certain circumstances.

To exercise these rights, contact us at info@digibuzzcrms.io.

8. Data Retention

We retain user data only as long as necessary for operational and legal purposes. Transactional and customer data may be stored for compliance with tax and financial regulations.

9. International Data Transfers

If you access our services outside the United States, note that your data may be transferred and stored in the U.S. or other regions with different privacy laws. By using our services, you consent to this transfer.

10. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect or store data from minors. If we discover such data, we will delete it immediately.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with a revised “Last Updated” date. We encourage you to review it regularly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@digibuzzcrms.io
📍 Address: 1942 Broadway #314C, Boulder, CO 80302, USA
📞 Phone: (213) 715-6750